EMPLOYEE RETENTION PROGRAM
Despite economic changes, the issue of employee retention is
here to stay. The labor shortage that plagued employers at the
height of the economic boom has not vanished. It may be off the
radar now, but it is returning strong as ever.
Successful organizations realize employee retention is integral to
sustaining their leadership and growth in the marketplace. Most
businesses focus on employee retention when employee turnover starts
to increase. However, good organizations make employee retention a
core element of their talent management and organizational
development strategy. Those that fail to make employee retention a
priority are at risk of losing their top talented people to the
competition.
For the past two decades, we have helped executives design employee
retention plans that provide a comprehensive road map for not only
attracting and keeping talented employees, but for motivating and
engaging them to achieve a higher level of performance.
Employee Engagement and Job Satisfaction
Our services provide you with the knowledge, skills, tools, and
processes to help you design a unified talent management strategy
that will lead to low employee turnover and high employee retention.
You will learn the driving forces that drive job satisfaction and
employee engagement leading to high employee retention. Our employee
retention and talent management strategies will help you:
- Implement an employee retention strategy to retain your top people
- Use reward and recognition programs to improve motivation and reduce
employee turnover
- Design an effective employee orientation program for new employees
- Become an employer of choice organization
- Use creative incentives to get people to work harder and stay with
you longer
- Create an Employee Value Proposition (EVP) and learn how to “brand”
your EVP both internally and externally
- Improve communication in your organization
- Use "Talent Development Plans" to create career ladders in your
company
- Use employee engagement programs that energize and engage your
workforce
Factors that Drive Employee Turnover and Job Satisfaction
Employees quit for many reasons. Some leave for better paying jobs
elsewhere. Others depart because they do not fit the culture. Many
more exit because their managers and supervisors are not properly
trained. In general, there are five important areas that motivate
people to leave their jobs.
- Poor match between the person and the job
- Poor fit with the organizational climate and culture
- Poor alignment between pay and performance
- Poor connections between the individual, their coworkers, and the
supervisor
- Poor opportunities for growth and advancement
These five P's can be addressed successfully. Employee retention
begins by paying attention to what causes low job satisfaction as
well as what attracts, retains, and motivates your workforce. Here
are several reasons talent management and employee retention
strategies fail in many organizations.
- Not connected to the vision, mission, and the organizational values
- Top leadership not involved
- Not part of the organizational management strategy
- Not tied to the bottom line
- No clear goals
- No one held accountable
- Delegated to the HR department
Cost of Employee Turnover
The cost of attracting, recruiting, hiring, training, and getting
new people up to speed is tremendously more costly as well as more
wasteful than most realize. Productivity is directly tied to
employee retention. Studies from the Gallup organization show
employees who have an above average attitude toward their work will
generate 38 percent higher customer satisfaction scores, 22 percent
higher productivity, and 27 percent higher profits for their
companies.
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